Refund Policy

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George Bernard Shaw

Website Refund Policy

Methods of Payment

Above all we use WorldPay to manage the processing of all payments through our website.


Also WorldPay are our chosen partners for our all our web payment solutions. Hence they are trustworthy to large and small businesses in many parts of the world. Furthermore WorldPay and PayPal are both secure and easy-to-use.


So WorldPay, provide you with a variety of options for payment such as Visa, MasterCard, Switch and all of the major credit cards. We also accept debit cards.


Our Refund Policy

You may, however, cancel a payment made on this website within 7 days of you making the order. Action this by sending us an email quoting your account number, date and also payment amount.


Likewise for all refunds we will only credit the payment card you used to make the order.


Therefore were we to despatch the goods and you have had a change of mind then we will help you. While the return delivery costs will be the customers own responsibility. Unless in the case of it due to faulty goods, the return delivery costs will be paid by us.


If the refund is for services that we have already delivered to you (such as Removals or Storage services) then it must be a written claim.  Therefore any claim against such payment will need to be made in writing within 28 days of the services delivery.


We are also commit to the security of your information. Furthermore we will investigate any reported unauthorised usage of an account immediately. GBS also refund customers within twenty four hours for any breach of security resulting from  internal company security transgressions.


All refunds are subject to full company security controls and procedures. Therefore all customers will need to give correct invoice numbers and usernames before refunds are made.

George Bernard Shaw

The North East's Premier Removal Company...Right first time, every time

We provide a full range of removal services including; household residential moves, commercial removals, international shipping, storage and self-storage. With over 40 years’ experience we guarantee a cost effective and  efficient service to all of our clients.


Move with confidence


Commercial Removals


Secure self storage

If you would like to find out more about our full range of home and business removal, storage and relocation services, get in touch to arrange a free, no obligation estimate.